Refund Policy
Every account starts with a 30-day free trial, so you can run real beats before you pay. This policy covers what happens with payments after that.
Free trial
No payment is taken during the 30-day trial. Nothing is charged automatically when the trial ends.
Monthly plans
Monthly plans can be cancelled at any time. Cancellation stops the next charge. The current month is not refunded, and the account stays active until the end of the paid month.
Yearly plans
If you cancel a yearly plan within 14 days of the payment, we refund the full amount. After 14 days, the plan stays active until the end of the paid year and is not refunded.
Fewer salesmen
If you remove salesmen during a billing period, the lower count applies from the next billing period. Credits are not issued for the current period.
Billing errors
If you are charged twice or charged for the wrong number of salesmen, tell us within 30 days and the difference is refunded in full.
How refunds are paid
Approved refunds are returned to the original payment method within 7 to 10 working days.
Requesting a refund
Use the contact page with your account email and the invoice number.