Privacy Policy

Who this policy covers

It covers distributors and brands who hold an account, the salesmen, managers and staff they invite, and the retailers whose outlet details a distributor stores in the Service.

Information we collect

• Account details: name, work email, company name, city, role and team size given at sign up.
• Outlet records entered by the distributor: shop name, owner name, GSTIN, outlet type, shop photos, pinned location, credit limits and order history.
• Field activity: store check-ins, orders, returns, collections and the time they were recorded.
• Device details needed to run the app: phone model, Android version, app version and crash reports.

Location data

Location is recorded only at the moment a salesman checks in at a store during working hours set by the distributor. The app does not track location continuously, does not record location after duty ends and does not collect location in the background. Each salesman can see the check-ins recorded against their name.

How we use information

• To plan beats, suggest order quantities, apply schemes and reconcile van stock and collections.
• To send order copies and payment receipts to retailers on WhatsApp when the distributor turns this on.
• To sync orders, invoices and receipts with the billing software the distributor connects.
• To provide support, keep the Service secure and fix problems.

AI features

Beat suggestions and order quantity suggestions are generated from the distributor’s own outlet, order and stock data. Suggestions never change a beat or an order on their own: beat changes need a sales manager’s approval, and order quantities are always editable by the salesman and the retailer. We do not use one distributor’s data to make suggestions for another distributor.

Who owns the data

Retailer and outlet data belongs to the distributor who entered it. We never sell it. Brands and super-stockists see a distributor’s data only when that distributor chooses to share specific reports, and sharing can be stopped at any time.

Service providers

We use carefully chosen providers for hosting, email delivery, messaging and payment processing. They process data only to run the Service for us and are bound by confidentiality and data protection terms.

Retention

Account data is kept while the account is active. If an account is closed, data is kept for 60 days so it can be restored or exported, and is then deleted, except records we must keep under tax or accounting law.

Security

Data is encrypted in transit and at rest. Access inside a distributor account is controlled by roles, so a salesman sees only their own beats and outlets. Offline data on phones is stored in the app’s protected storage and removed when a user is logged out remotely.

Your choices

• Distributors can export their outlets, orders and collections at any time.
• Distributors can remove a salesman’s access and log them out of all devices.
• Anyone whose personal data is stored in the Service can ask for access, correction or deletion through the distributor or by using the contact page.

Changes to this policy

If we make a material change, account owners are told by email and in the dashboard before it takes effect.